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JackpotCity Casino
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JackpotCity is renowned for providing players with exceptional online casino entertainment. With over a decade’s worth of experience in the industry you can benefit from the expertise of this elite gaming brand and enjoy incredible slots, table games and so much more.
Established in 1998, JackpotCity prides itself in always offering state-of-the-art entertainment in a safe and secure environment. Awarded an eCOGRA Seal of Approval and a license from the Malta Lotteries and Gaming Authority, you can play with confidence at this respected online casino.
Start Winning Big Online
This legendary online casino welcomes players with a generous bonus on sign up, and the rewards don’t stop there. Regular player promotions and loyalty rewards are always on offer and you can boost your bankroll and your winning potential with a number of big bonuses.
At JackpotCity you can choose between playing for free and just for fun, or for real money, and a number of trusted banking options facilitate quick deposits and cash outs.
Award-winning Casino Software
JackpotCity is powered by award-winning software from Microgaming, the world’s most innovative online game developers. Every game is graphic-rich and packed full of exciting features, promising a superior, realistic experience every time.
Microgaming’s software doesn’t just run smoothly on PC and Mac, it’s also designed to provide an unbeatable mobile casino experience, and is compatible with most smartphones and tablets.
The Hottest Casino Games Online
Featuring more than 400 cutting-edge casino games, JackpotCity is a veritable paradise for any player. The selection of slots is astounding and classic 3 and 5 reel games, sophisticated video slots and progressive jackpot slots can be enjoyed online and on your mobile. Top branded slots titles such as Terminator 2 and Game of Thrones will keep you captivated, and there are plenty of opportunities to win big. Blackjack, Baccarat, Roulette, Craps, Keno and a myriad of other great entertainment is available while Live Dealer games supply the ultimate in realistic and immersive amusement.
With such an impressive selection of games, JackpotCity offers everything you’ve ever wanted in an online or mobile casino!
Secure Online Casino Deposits
Safe and secure banking is just one of the quality online casino services offered by JackpotCity. With us you can make deposits to play for the sumptuous jackpots on offer, and you can withdraw the winnings you make, whenever convenient for you.
To make deposits even easier, you can choose from a range of payment methods such as bank transfer, e-wallets, prepaid cards and credit cards. Your deposits and withdrawals get processed quickly in a secure digital environment, and the latest SSL data encryption technology keeps everything safe and sound.
Play for Real Money and Claim Bonuses
An endless string of bonus offers will ensure that you always have the option of enjoying more slots, more table games and the phenomenal winning opportunities they provide at JackpotCity.
The online casino bonuses start rolling in the minute you make your first real money deposit and just keep coming. You can look forward to daily opportunities to claim bonuses, and you can enjoy weekly and monthly special offers for even more first class gaming action and entertainment.
The rewarding opportunities on offer are compounded by the JackpotCity player loyalty club. This club runs on a points-based system, and gives you the chance to enjoy exclusive special offers for members only, as well as to get your hands on even more prizes when you redeem accumulated loyalty points.
After opening a new account, players have seven days to claim the welcome bonus. Time starts running a day after a new account has been opened. The offer will lapse when the bonus remains unclaimed after the time provided.
The bonus offer is subject to a 50x wagering requirement; this means that players have to wager at least 50x the bonus given before they can withdraw any payouts. For instance, if the first payment made was $100, a member who claims the welcome bonus has to stake at least $5000 before they can access their winnings. This rollover requirement is slightly higher than other peer casinos who levy 40x or 30x. However, unlike these gambling establishments, the rollover is only applicable to the bonus advanced rather than to the sum of the bonus and deposit. This is to say that although the condition may seem steep, it imposes restrictions only on the extra money, thereby reducing the player’s indebtedness by half.
The wagering requirement has to be met before the expiry of 90 days. If the time lapses before the player wagers the required amount, they forfeit the bonus and advantages that have accrued thereon. This means that the establishment confiscates any winnings that might have been gained from the use of the advanced funds. The wagering requirement is met by betting in various games in the gambling establishment.
It is also important to know that different games contribute differently towards the rollover. In absolute truth, some games add nothing. All slot games, including progressive jackpots, will donate 100% towards the rollover. Betting $10 in a slot game will congruently reduce the member’s requirement. The same applies to Keno and scratch games. Video poker games contribute 10%. However, some versions of poker aces are excluded. This rate also applies to blackjack and all its variations. Poker aces only relieve the wagering requirement by 2%. Roulette, sic bo, table poker, red dog, craps, and baccarat do not contribute towards the playthrough requirement, so it is advisable to stick with slots to meet the rollover faster.
The welcome bonus is not available to all nationals. Polish residents, for instance, only benefit from the signup offer if they deposit at least $20, 80 PLN or 200 SEK/NOK.
Promotions
Besides the massive welcome bonus, Jackpot City promises regular daily, weekly, and monthly promotions. The nature of these promotions changes as time passes. Sometimes the casino may offer reload bonuses where with every deposit, it matches it up to a certain percentage. Other times, the casino may choose to give the players an insurance bonus. When this occurs, all money lost while betting during the fixed period in Jackpot City will be refunded. Regardless, Canadian members can rest assured there will always be some incentive to keep them going.
The promotions can be accessed using the “promotions” widget on the top of the website lobby. Daily logins are essential for a member who wants to make the most use of Jackpotcity casino promotions. This is because the previous weeks or days activities directly influence the promotions a player gets, so more activity means better promotions.
Players also receive updates via email or in the alerts section of the website or application. Some of the prizes that a member may expect to receive include cash prizes, casino credits, free spins, gadgets, exotic cruises, and exclusive invitations. Promotions are not available to non-members.
Loyalty Program
The loyalty program in this gambling establishment is pretty basic but highly rewarding. In Jackpot City Canada, the loyalty program goes by the name VIP program. Immediately a member creates an account, they are inaugurated into the VIP program. The program has four levels. Members progress through these levels by accumulating comp points through wagering in the casino games.
New members begin with the blue tier, which covers up to 999 points. There are no specials tied to this level. After reaching 999 points, players advance to the Bronze tier. The Bronze tier affords members a 1% bonus for every wager they place. They then progress to the silver tier after accumulating 9999 points. The silver tier has a 5% bonus.
The final level is the VIP rewards program. There are three levels in the VIP Rewards program; Gold, Platinum, and Diamond. Players will receive 10, 15, and 20% bonuses respectively when they become members of the VIP Rewards tier. Moreover, certain advantages also become available to them. These include faster payouts, concierge services, exclusive invitations, and special occasion bonuses.
Accumulated points may also be redeemed for cash rewards. Redemption of points begins after a player reaches the Bronze tier. For 2000 points, the player may get $10. Other than cash prizes, points may also be redeemed for gadgets, novelty items, and cruises. The higher the points, the greater the rewards.
The Jackpot City loyalty program works in both the desktop and mobile devices. Since the points are attached to a member’s casino account, playing mobile casino games will still reflect on the account holder’s points.
The easiest way to get wind of bonuses and promotions is to visit the casino website. However, players may also visit affiliate’s pages to make use of Jackpot City casino no deposit bonus codes 2019 or coupon codes.
Payment Methods
Jackpot City supports a wide variety of payment methods. However, transactions are conducted in a limited number of currencies. Some of these are euros, Mexican pesos, Polish Zlotych, pounds sterling, Russian rubles, Norwegian kroner, Argentine pesos, Swedish Kronors, Brazilian reals, Canadian dollars, Swiss francs, United States dollars, Indian rupees, and New Zealand dollars. Even so, players who cannot readily access the supported currencies may liaise with the casino for conversion options. This, however, comes at a small fee.
Deposits
Funds may be paid into a player’s account using many methods. The list is endless, but the short stick of it is that funds can be deposited using debit cards, credit cards, wire transfers, e-wallets, eChecks, local bank transfers, and many other online payment methods. Amounts transferred to the casino account reflect instantly and made available for use once they have indicated. The minimum deposit amount is $10 or its equivalent in other currencies. This deposit qualifies one for the welcome bonus. Some of the channels that are supported for deposits are:
- Abaqoos
- AstroPay
- Boleto Bancario
- Citadel Instant
- Dinero Mail
- Payforit
- Todito cash
- Seb Bank
- Direct bank transfers
- EPS
- Euteller
- Multibanco
- Entropay
- Instadebit
- MasterCard
- Visa Electron
- Webmoney
- Visa
- Trustly
- Przelewy24
- Mpass
- Maestro
- PayPal
- Paysafecard
- Giropay
- iDeal
- Qiwi
- MonetaRu
- Money Safe prepaid card
- Skrill
- Neteller
- 1-Tap
- Teleingreso
The choice of deposit options should depend on the availability of that method in the locality of a member. For instance, players in Russia can use MonetaRu to make deposits but not 1-Tap.
Withdrawals
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While the list of deposit methods is endless, withdrawal options are limited. Players may only withdraw using checks, courier checks, wire transfers, eChecks, EcoPayz, Entropay, iDebit, Qiwi, Neteller, Skrill, Visa Electron, Visa, Visa Delta, Yandex, WebMoney, PayPal, InstaDebit, MonetaRu, and Postepay.
Withdrawal rules and time differ with the payment method being used. However, the default period within which the casino effects cash out requests is 3 to 7 days. Payments through checks take two to three weeks while those using courier check only take a week. eWallets are the fastest methods. It only takes 24 hours to transfer funds from the casino to an eWallet such as PayPal, Neteller, and Skrill. Withdrawals to cards take between 3 and 6 days. VIP players enjoy faster withdrawals than regular clients.
The minimum withdrawal amount is $50. There is also a restriction on how much a player can withdraw weekly. This restriction serves only to keep money laundering operations in check. That being said, players can only withdraw up to $4000 in a week. Where a player wins an amount exceeding $4000, the casino allows withdrawals in equal instalments until such an amount is fully paid out to the player. However, with prior arrangements with casino management, some members are allowed to withdraw over this limit.
No charges are levied on withdrawals in Jackpot City Casino Canada. Nevertheless, service providers may charge a small fee on any money transfers made using their platforms. Courier check payments, however, attract a charge of $35.
Jackpot City has one of the highest payout rates in the online gaming community. An average of 97-98.5% is paid out by the establishment to players. These rates are dependent on the games that are played.
Money does not change hands haphazardly. To make a withdrawal, a member has first to make a request. The request is assessed by the cashier to confirm whether requirements such as playthrough and withdrawal limits have been met. The applicant is then asked to provide proof of identity such as a national ID card or a driver’s license, and address. After the details are verified, the withdrawal request is subject to a pending period of 24 to 96 hours. During the pending period, a member may reverse their transaction. It also means that the funds “on hold” can still be used to place wagers in games.
The verification process is not the only safety precaution taken with regard to the clients’ finances. Safety is also guaranteed by the eCOGRA seal of approval that covers prompt payouts, fair gaming, responsible conduct, and customer service. Also, the gambling operation partners with DataCash Limited, a premier security company that specializes in protecting cash transactions, to prevent instances of fraud and identity theft when using cards and other online payment methods.
Software
Microgaming is the sole provider of gaming titles in Jackpot City. Being one of the best software providers in the field, players can expect an extensive collection of top-notch gaming titles with high definition, innovative themes, and excellent bonus features. Slots are Microgaming’s area of expertise. There are over 450 slots in the gaming library, some of which are featured in the online gaming’s hall of fame. Mega Moolah slot machine still holds the record for the highest progressive jackpot ever paid out in online gaming. Other popular slots in the Microgaming catalogue include Thunderstruck, Thunderstruck 2, Tomb Raider, and the Dark Knight.
Microgaming stands out from other software providers mostly because when a player wins a jackpot, the amount is immediately availed to the player in a lump sum payment. Most other slots release the jackpot amount in instalments.
Microgaming’s other hand, Quickfire, also features titles from other developers. The software provides an online gaming platform as well as a downloadable suite. Online gaming supports instant play games. All these games require to run is an up-to-date browser and a flash plug-in. The downloadable software is available for Windows and iOS operating systems.
However, the live dealer section of Jackpot City is powered by Evolution Gaming. This section includes some of the most immersive live dealer casino games with several customizable options like camera angles, volume control, live chat, video quality, and full screen.
Moreover, Jackpot City supports mobile gaming. The mobile version is accessible by logging onto the website using a mobile phone, tablet, iPad, or iPhone or using an app download from the relevant platform market.
Mobile Gaming
Jackpot City mobile casino is available on a range of portable devices. The most common ones are mobile phones, iPads, iPhones, Kindle Fire HD, and tablets. In addition to mobile gaming, Jackpot City mobile Canada allows for social gaming. Casino games can be played with friends using links on popular social media platforms such as Facebook and Twitter.
The casino website is optimized for mobile devices. It is possible to view the large chunks of data using smaller screens. The site is also easy to navigate thanks to HTML5 technology. This technological genius allows users to browse freely on all devices.
Members are required to log into their accounts to access mobile casino Canada. The same credentials are used on desktop and mobile, so there is no need to register afresh. However, gamblers who wish to use Jackpot City casino mobile and do not have accounts have to register one using the simple steps that were described earlier in this review. The mobile casino download software can also be accessed on the website.

There is also a dedicated Jackpot City mobile casino app for both Android and iOS. Increased appreciation of mobile gaming has fuelled the desire to make gaming-on-the-go more accessible. In this light, players may get the Jackpot City casino Android app by downloading the casino apk on the website or from an app market. Similarly, iPhone users may install the Jackpot City iPhone app to start their mobile gaming experience. The iOS real money casino app is called Jackpot City Premium.
There are a few simple directions a player needs to follow to download Jackpot City casino app.
- Visit the casino website
- Click the blue download tab
- Wait for the download to complete
- Install the app
- Enjoy
A Jackpot City mobile casino review would be incomplete with no mention of the gaming options provided. First, it is of key significance to note that all games play seamlessly on mobile platforms. Payers can hardly distinguish between mobile gaming and desktop gaming.
Moreover, the selection of games is nearly as impressive as the full library on desktop. Gamers can try mobile slots, blackjack, roulette, craps, red dog, sic bo, poker, and video poker for a hand-held experience. The live dealer casino games are also provided for in the mobile phone casino catalogue. All a player has to do before playing is to change the screen orientation to landscape.
An array of deposit and withdrawal methods is accessible to a player when using the Jackpot City mobile app. Payments can be made via MasterCard, PayPal, American Express, Discover, and JCB.
The Jackpot City app provides a player with all functionalities available in the full version of the casino. Besides, several benefits accrue from installing the mobile casino. For instance, new players testing out the Jackpot City mobile casino Canada receive a substantial welcome deposit as well as access to the latest games, accumulate loyalty points, and high-quality gaming sessions.
Security and Regulation
Security is taken very seriously at casino Jackpot City Canada. This is why data traffic is transmitted in secure paths. The casino uses 128 bit SSL encryption to protect the data against leakage. It also counters any threats of hacking, spyware, and malware. The casino also uses a random number generator in all its games to ensure that they are fair.
eCOGRA, a trusted regulator, has given this casino a stamp of approval. This means that all the games have been rigorously tested to ensure they are fair. The body also performs regular assessments and updates the casino’s standing in its books. The most recent report indicates that Jackpot City casino Canada has a payout rate of between 97-98.5%, which is on the higher side.
Nationals from certain countries are not allowed to stake real money in Jackpot City. This is because some of these countries do not entertain gambling operations within their jurisdiction. However, the geographical coverage of Jackpot City is significantly large. Some of the restricted countries include South Africa, Singapore, Taiwan, Turkey, Israel, Italy, Portugal, Spain, Romania, Belgium, United States, United Kingdom, Guam, Samoa, Australia, Hungary, Virgin Islands, Hong Kong, Puerto Rico, North Korea, and the Philippines.
Licensing
Jackpot City holds licenses from the government of Malta and Mohawk territory of Kahnawake. The Malta Gambling Authority is, therefore, the principal regulator of this online casino. The establishment has to adhere to prescribed rules and regulations set by the Maltese authorities. The MGA is known to have some of the strictest laws and enforcement mechanisms. The second license is from Kahnawake Gaming Commission based in Canada. It means that Canadian players who have a dispute with the casino may present their cases with the KGC for resolution.
Customer Support
Since 1998, the casino has had a long-standing reputation of excellent customer service. The multiple casino player reviews are a testament to this fact. The online casino attendants are dedicated to providing exceptional service to every customer. The help desk is highly professional and available around the clock.
Customer support services are offered in more than 20 different languages. These include English, Portuguese, French, Czech, Danish, Finnish, Norwegian, German, Greek, Italian, Japanese, Korean, Latvian, Polish, Spanish, French, Turkish, Swedish, Thai, Croatian, Dutch, and Russian. The website can also be translated into these languages.
Members with complaints or questions may direct them to customer service via telephone, email, or live chat. Telephone numbers vary from country to country. Communication by email is responded to rapidly. Live chat allows customers to have immediate feedback by talking to a customer care representative in real time. Besides, VIP players may also communicate via Skype.
The Frequently Asked Questions, abbreviated as FAQ on the website, also provides useful information on recurrent issues such as deposit methods, promotions, and the loyalty programs. New members will find this section very advantageous.
Frequently Asked Questions
How do I withdraw from Jackpot City Casino?
Withdrawal is a simple process. Players who want to cash out may submit their requests to the cashier by accessing the banking tab on the casino lobby and selecting the “withdraw” option. The player then has to choose the method they would like to use and enter the desired withdrawal amount. After submitting this information, the casino requires some proof of identification and address. Players should have scanned copies of their ID cards or driver’s license. After verification, the player has to wait for at least 24 hours before the funds are availed in their accounts. This may take longer depending on the payment method selected. Read reviews on Jackpot City Casino to get the full procedure.
Is Jackpot City Casino safe?
Yes, Jackpot City Casino is safe. It is fully licensed by the Malta Gambling Authority and Kahnawake Gaming Commission and bears the eCOGRA stamp of approval.
Is Jackpot City Casino real?
Jackpot City Casino is real. It can be accessed using the link provided in this review. You can also access Jackpot City using your mobile device.
Is Jackpot City Casino legit?
Jackpot City is as legit as online casinos get. It is licensed by the Republic of Malta and vetted by various international organizations to verify its trustworthiness.
What is Jackpot City’s contact number for Canada?
To gain access to all helplines, kindly visit the casino’s website and go to the Contact/Help section at the bottom of the homepage.
Final Verdict
Jackpot City is a gem among rhinestones. Joining Jackpot City Casino avails good bonuses, gaming variety, faster payouts, and an assurance of security. Most players from Canada especially love the mobile casino app that has all functions, games, and bonuses like the desktop casino.